LiveChat
Add the LiveChat widget to your store so your team can answer shopper questions in real time
About this plugin
LiveChat puts a fast, professional chat widget on your Orderain storefront so your team can help customers as they browse and buy. Add your license ID and the chat widget appears on your store.
Answer pre-sale questions, guide shoppers to the right products, and resolve issues on the spot. Real-time support at the moment of decision keeps shoppers moving toward checkout and builds trust in your store.
Key Features:
- Chat with visitors live on your storefront
- See what customers are browsing during a conversation
- Use canned responses to reply quickly and consistently
- Route chats to the right agents and teams
- Engage shoppers with automated greetings and triggers
Installation guide
Step 1: Go to livechat.com and click Sign up free to create your account.
Step 2: In LiveChat, go to Settings, then Channels, then Install LiveChat.
Step 3: Under Other ways to install, click Install chat widget manually. LiveChat shows you a snippet.
Step 4: In the snippet, find the license line, which looks like license: 12345678. Copy the number.
Step 5: In your Orderain Dashboard, go to Shop, then select Plugins from the left sidebar and click on LiveChat.
Step 6: Paste your License ID into the License ID field and click Save.
Step 7: Open your storefront. The LiveChat bubble now appears, and conversations arrive in your LiveChat app.
Configuration
Fields you'll provide when you add this plugin to your store.
e.g. 12345678
Type: text
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Add LiveChat to your store
Install it in a few clicks inside Orderain, no code required.