Zendesk Support

Provide professional customer support with Zendesk. Streamline ticket management and improve customer satisfaction.

Add to store

About this plugin

Why use Zendesk Support for your e-commerce store?

Zendesk is a leading customer service platform that helps businesses provide efficient and personalized support across multiple channels.

By integrating Zendesk with your e-commerce store, you can centralize customer communications, automate support workflows, and deliver exceptional customer experiences.

Omnichannel Support

Handle customer inquiries from email, chat, social media, and phone in one unified platform.

Efficient Ticket Management

Organize, prioritize, and track customer support tickets to ensure timely responses and resolution.

Self-Service Options

Create a knowledge base and help center to empower customers to find answers to common questions on their own.

Installation guide

Here's how you can integrate Zendesk with your store:

Create a Zendesk Account:
- Visit the Zendesk website.
- Sign up for a trial or paid account based on your needs.
- Complete your account setup and customize your support center.
Set Up Web Widget:
- In your Zendesk account, go to "Admin" > "Channels" > "Web Widget".
- Customize the appearance and behavior of the widget.
- Copy the widget code provided by Zendesk.
Install the Integration:
- Paste the Zendesk widget code into the Orderain plugin code block.
- Configure additional settings such as product data synchronization and order information sharing.
- Test the widget on your store to ensure it appears correctly and functions properly.