WhatsApp Business

Why use WhatsApp Business for your e-commerce store?

WhatsApp Business is a powerful tool that allows you to connect with your customers on one of the world's most popular messaging platforms.

By integrating WhatsApp with your e-commerce store, you can provide real-time customer support, send order updates, and engage with your customers in a more personal way.

Instant Customer Support

Provide immediate assistance to your customers through a platform they already use and trust.

Order Updates & Notifications

Send automated messages regarding order confirmations, shipping updates, and delivery notifications.

Higher Engagement Rates

Benefit from WhatsApp's high open and response rates compared to traditional communication channels like email.

Here's how you can integrate WhatsApp Business with your store:

1. Create a WhatsApp Business Account:
   • Download the WhatsApp Business app from your app store.
   • Set up your business profile with your store name, address, description, and business hours.
   • Verify your business phone number.
2. Configure Your WhatsApp Button:
   • Enter your WhatsApp business phone number in the Orderain plugin settings.
   • Customize the button text, color, and position on your website.
   • Optionally, set up a pre-filled message that will appear when customers click the button.
3. Test the Integration:
   • Visit your store's frontend to ensure the WhatsApp button appears correctly.
   • Click the button to verify that it opens WhatsApp with your business account and any pre-filled message.
   • Test the feature on both desktop and mobile devices.